PoshanPops (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.
1. How We Take Orders
All orders at PoshanPops are placed via WhatsApp. We do not process payments, collect delivery addresses, or store any financial information through this website. Order details — including your name, address, and payment — are handled entirely through our WhatsApp conversation with you.
2. Information We Collect
We collect only minimal information through this website:
- Contact form submissions: If you use our contact form, we receive your name, email address, and message.
- Usage data: Pages visited, device type, browser, IP address, and how you interact with our website (via cookies and analytics tools).
We do not collect or store payment details, card numbers, UPI IDs, or delivery addresses on this website.
3. WhatsApp Conversations
When you place an order via WhatsApp, your conversation is governed by WhatsApp's own Privacy Policy. We use the information shared in that conversation (name, address, preferences) solely to fulfil your order. We do not share this information with any third party other than our delivery partner for the purpose of delivering your order.
4. How We Use Your Information
- To respond to enquiries submitted through our contact form.
- To fulfil and deliver orders placed via WhatsApp.
- To improve our website and understand how visitors use it.
- To comply with any applicable legal obligations.
5. Sharing Your Information
We do not sell or trade your personal information. We may share limited information with:
- Delivery partners, solely to fulfil your order.
- Analytics providers (e.g., Google Analytics) to understand website usage — this data is anonymised and aggregated.
- Law enforcement or regulatory authorities when required by law.
6. Cookies
We use cookies to improve your browsing experience. For details, please read our Cookie Policy.
7. Your Rights
You have the right to:
- Ask what personal data we hold about you.
- Request correction or deletion of that data.
- Opt out of any marketing communications.
8. Data Retention
Contact form messages are retained only as long as necessary to respond to your enquiry. Order-related conversations on WhatsApp are subject to WhatsApp's own data retention policies.
9. Security
We use industry-standard security measures for this website. Since we do not store payment or address data here, the risk to your financial information is minimised.
10. Changes to This Policy
We may update this Privacy Policy from time to time and will post the revised version on this page with an updated date.
11. Contact Us
For any privacy-related questions, please contact us.